Our Promise to You
Every piece we design carries our promise of lasting quality and care.
If it doesn’t fit, doesn’t feel right, or simply isn’t what you expected, just send it back—no worries, no pressure. We want you to feel as confident wearing it as we did creating it.
FAQs
Once your order is finalised, you will receive an order confirmation email containing not only the items you have ordered, but also your delivery and billing address and the payment method you have chosen.
Your order will then be dispatched to you and we hope that you are happy with your goods. If not, you can of course also start the returns process.
Delivery time is approximately 3-5 workings days after placing the order
To check the delivery status of your order, please refer to the shipping confirmation you received via email.
For each parcel sent to you, you will receive a shipping confirmation that contains a link to track the shipment. This confirmation will be sent to you after the order confirmation when the goods have been dispatched.
Alternatively, you can track your order here:Track my order
If your order is eligible to be returned, follow these steps to start the return process:
1. Send an email via the ‘Contact us’ section of the website.
2. Make sure that the email contains the following information
-Order number
-Reason for the return request
-Photo of the product in case of breakage
-Customer's first name + last name.
-Customer's address
We will contact you to inform you about the return address.